Building on a strong legacy of more than 145 years, we are leading the way to reimagine and improve life every day. Today and for generations to come. Through our innovative and sustainable brands and technologies, across our teams around the world. Henkel holds leading positions in both industrial and consumer businesses: Our portfolio includes well-known hair care products, laundry detergents, fabric softeners as well as adhesives, sealants, and functional coatings.
ServiceNow Developer
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ServiceNow Developer
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About this position
At Henkel, you can build on a strong legacy and leading positions in both industrial and consumer businesses to reimagine and improve life every day. If you love challenging the status quo, join our community of 47.000 pioneers around the globe. The teams in our corporate functions enable the best in our dynamic businesses and in our people to maximize our company’s potential. With our leading brands, our cutting-edge technologies and our disruptive solutions, you will have countless opportunities to explore new paths and develop your skills. Grow within our future-led businesses, our diverse and vibrant culture and find a place where you simply belong. All to leave your mark for more sustainable growth. Dare to make an impact?
What you'll do
- Handle the overall ServiceNow IT Service Management (ITSM) application support (maintenance, enhancements, project involvement, including set-up of interface/ integrations with other applications/ platforms, following agile SCRUM Framework)
- Design, configure, develop, and implement baseline and custom applications and enhancements in ServiceNow; Provide architectural input and help maintain stability of the overall platform by ensuring the appropriate design and development standards are used at all times
- Collaborate closely with key stakeholders and other IT counterparts; Align with ServiceNow Manager, Architects, and/or co-Developers on the corresponding technical design and ensure that deliverables meet quality standards
- Support the global dx License Management Team with administrative, documentation, and quality-control-tasks to build up Henkel's Software Asset Management (SAM) tool and roll out the process to the organization
- Handle the Global License Management and License Review process; Configure Software Models for License Compliance Measurement in SAM Tool
- Act as a license management contact for requests addressed to license management team; Resolve tickets and tasks in the SAM tool
What makes you a good fit
- Bachelor's Degree in Business Intelligence/ Informatics, Computer Science, Information Technology or related courses
- With at least three (3) years of relevant experience in ServiceNow Development and ServiceNow System Administration; Preferably with experience in handling Software Asset Management tools (such as ServiceNow SAM Pro, Flexera, and Apptio), Configuration Management Database (CMDB), or IT Service Management applications
- Preferably with experience working with stakeholders from other regions
- Must have excellent command of spoken and written English, organized and analytical, adept at working in a collaborative team environment
- Able to implement on-time and to handle multiple priorities in an agile environment (specific to Project Management)
- Amenable to report on a mid-shift schedule (1:00 PM to 10:00 PM) and hybrid set-up in Ayala Avenue, Makati City
At Henkel, we come from a broad range of backgrounds, perspectives, and life experiences. We believe the uniqueness of all our employees is the power in us. Become part of the team and bring your uniqueness to us! We welcome all applications across different genders, origins, cultures, religions, sexual orientations, disabilities, and generations.
JOB ID: 24072003
Job Locations: Philippines, National Capital Region, Makati
Contact information for application-related questions: recruitmentph@henkel.com
Please do not use this email address for sending your application or CV. To apply, please click on the "Apply for this role" button below. Applications sent via e-mail will not be accepted.
Application Deadline: As long as the vacancy is listed on our Career Site, we are happy to receive your application
Job-Center: If you have an application already, you can create or log in to your account here to check the status of your application. In case of new account creation, please use your email address that you applied with.
About Henkel
FAQ
I am interested in several jobs. Can I apply for multiple positions at the same time?
Yes – simply fill out your profile in our online application system. Once your online profile is complete, you can apply for multiple positions.
The job offer is written in English – should I write my application in English as well?
Yes, please. As Henkel is an international company you will be working with colleagues from all over the world and English is our official company language. Generally, the ‘rule’ is: please write the application in the same language as the job ad.
Do I get feedback during the application process about the state of my application?
Each position that we have open with Henkel is unique, and finding the right candidate is important for both the hired candidate as well as for Henkel. We want to make sure that both the candidate and the company are a good fit for each other. We will provide feedback to the candidates throughout the entire process.
Can employees move between business areas and/or to a different country?
Yes, in fact it is an expectation within Henkel that our talent is flexible and mobile. This helps to support the company on a broad, global level.
Our “Triple Two” philosophy promotes this expectation, by allowing you to work in at least two different roles, in two different business areas and two different countries. The reason behind this philosophy is that we believe working in different roles, business units and functions is good for your personal development and improves your understanding of Henkel as a global company.
Here you will get further information on our training programs.
Whom do I contact if I have questions concerning my application?
Our recruiting team will help you with all requests regarding your application. Contact the team here.