Field Application Engineer

Adhesive Technologies Engineering Strategy / Business Development South Africa, Johannesburg-Bedfordview, Gauteng Full Time Regular
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About this position

At Henkel, you can build on a strong legacy and leading positions in both industrial and consumer businesses to reimagine and improve life every day. If you love challenging the status quo, join our community of over 47.000 pioneers around the globe. Our teams at Henkel Adhesive Technologies help to transform entire industries and provide our customers with a competitive advantage through adhesives, sealants and functional coatings. With our trusted brands, our cutting-edge technologies and our disruptive solutions, you will have countless opportunities to explore new paths and develop your skills. Grow within our future-led businesses, our diverse and vibrant culture and find a place where you simply belong. All to leave your mark for more sustainable growth.

Dare to make an impact?

What you'll do

  • Conducting frequent field visits by car and gathering end user insight Leverage customer feedback to drive optimization in customer service and identify new business opportunities
  • Responsible for directly communicating with sales, marketing, PD, Innovation or project team members.
  • Promote internally SBU innovations and best learnings cross accounts.
  • Responsible for product recommendations, customized products applications, new product demonstrations and troubleshooting for customers
  • Reports quality issues / customers' claims to relevant parts of the organization (incl. CCMS)
  • Responsible for products application / technical training and coaching of field sales forces and customers.
  • Support standardization process of technical documents & ensure same data in all platforms
  • May supervise the laboratory work (incl. prioritization) for samples coming from customers and report technical results to customers
  • Stay up to trend on latest local regulations in related industry such as construction.

What makes you a good fit

  • University degree in Engineering field, preferably in Chemical Engineering,
  • Civil Engineering Up to 3 years of experience in end user understanding in field, experience working with professionals
  • Strong communication and interpersonal skills with aptitude in building relationships with professionals of all organizational levels
  • Excellent oral and written communication skills in English & Local languages with the ability to interact effectively with all levels of management
  • Highly adaptable to different work environment & different customers
  • Advanced user of MS Office applications
  • Flexibility to travel frequently
  • Driving license is a must

At Henkel, we come from a broad range of backgrounds, perspectives, and life experiences. We believe the uniqueness of all our employees is the power in us. Become part of the team and bring your uniqueness to us! We look for a diverse team of individuals who possess different backgrounds, experiences, personalities and mindsets.

JOB ID: 24073230

Job Locations: South Africa, Gauteng, Johannesburg-Bedfordview

Contact information for application-related questions: recruitment.ssa@henkel.com

Please do not use this email address for sending your application or CV. To apply, please click on the "Apply for this role" button below. Applications sent via e-mail will not be accepted.

Application Deadline: As long as the vacancy is listed on our Career Site, we are happy to receive your application

Job-Center: If you have an application already, you can create or log in to your account here to check the status of your application. In case of new account creation, please use your email address that you applied with.

About Henkel

Building on a strong legacy of more than 145 years, we are leading the way to reimagine and improve life every day. Today and for generations to come. Through our innovative and sustainable brands and technologies, across our teams around the world.
Henkel holds leading positions in both industrial and consumer businesses: Our portfolio includes well-known hair care products, laundry detergents, fabric softeners as well as adhesives, sealants, and functional coatings.

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FAQ

Yes – simply fill out your profile in our online application system. Once your online profile is complete, you can apply for multiple positions.

Yes, please. As Henkel is an international company, you will be working with colleagues from all over the world, and English is our official company language. Generally, our recommendation is to please write the application in the same language as the job ad. 

Each position that we have open with Henkel is unique, and finding the right candidate is important for both the hired candidate as well as for Henkel. We want to make sure that both the candidate and the company are a good fit for each other. We will provide feedback to the candidates throughout the entire process.

Yes, in fact, it is our expectation that Henkel employees will want to grow and explore different career paths during their time with us. This helps to support the company on a broad, global level. 

Our “Triple Two” philosophy promotes this expectation, by allowing you to work in at least two different roles, in two different business areas and in two different countries. The reason behind this philosophy is that we believe working in different roles, business units and functions is good for your personal development and improves your understanding of Henkel as a global company.

Our recruiting team will help you with all requests regarding your application. Contact the team here.