Building on a strong legacy of more than 145 years, we are leading the way to reimagine and improve life every day. Today and for generations to come. Through our innovative and sustainable brands and technologies, across our teams around the world.
Henkel holds leading positions in both industrial and consumer businesses: Our portfolio includes well-known hair care products, laundry detergents, fabric softeners as well as adhesives, sealants, and functional coatings.
Salesforce Service Cloud Developer
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Salesforce Service Cloud Developer
Apply for this role
About this position
At Henkel, you can make a difference and craft your career. That’s why you own your projects and take full responsibility from an early stage. Our unique brands in markets around the world open up countless opportunities to follow your convictions and explore new paths. If you have an entrepreneurial mindset that allows you to always think out of the box - take the chance and shape the digital future together with us.
YOUR ROLE:
• As a Salesforce Service Cloud Developer, you will collaborate with internal colleagues from the Henkel digital-experience/IT-team, business and external consultants to manage, maintain, and enhance the Salesforce Service Cloud Instance post-implementation on a global scale. You will be analyzing business requirements, developing designs, supporting configuring the platform and maintaining the Service Cloud.
• You will test and deploy changes in an existing branching strategy (sandbox & production environments) through Azure DevOps, where you will secure a running Pipeline and Version Control.
• You will become the responsible contact for IT-operations providing user support by troubleshooting issues, answering queries, and resolving tickets. In addition, you will drive continuous improvements, write technical specifications or new technical user stories while supporting the full BizDevOps lifecycle of a product/IT application.
• You will be responsible for feature development: Design, develop and deliver new Salesforce features across the Salesforce Service Cloud using a mix of High-Code, Low-Code, and No-Code solutions. Configuring custom objects, fields, flows, and automation as needed.
• You will be used to propose and implement improvements to optimize processes, increase efficiency, and drive user adoption.
• As a Salesforce Service cloud developer you are used to ensure that all code retains logical stability, reliability, confidentiality, and integrity of client systems as in accordance with client policies and procedures. You will code projects using existing code standards and conventions, or similar best practice documentation.
• You should be experienced in writing and maintaining unit tests and assist with the creation and maintenance of automated testing.
• It is no problem for you to utilize best practices to perform operational support, enhancements, bug fixes as needed to the Salesforce platform. You stay updated with Salesforce releases and implement new features or enhancements as appropriate.
• You fully support integration of our Salesforce landscape with the rest of Henkels IT-environment. Ensuring data quality and consistency across integrated systems and maintaining data integrity through data cleansing, deduplication, and validation rules.
• This role offers a great learning opportunity in becoming an inhouse consultant, gaining experience in the BizDevOps model and learning from a global team of experienced customer service inhouse consultants and business process experts. You will work in a dynamic, collaborative, transparent and non-hierarchical culture.
YOUR SKILLS:
• Educational Background: Completed university degree or a comparable qualification
• Experience:2-3 years of work experience as a Salesforce or Integration Developer, demonstrating a strong track record of delivering impactful solutions
• Problem-solving mindset with the ability to troubleshoot and resolve technical issues.
• Extensive knowledge and hands-on experience with the Salesforce ecosystem (ideally Service Cloud, Sales Cloud and Salesforce Lightning)
• Proficiency in Azure DevOps processes
• Agile Methodology: Experience working in agile environments, preferably in a SCRUM framework, delivering projects iteratively and efficiently
• Solution Development: Proven ability to build flexible, scalable, and maintainable solutions for international companies, with a focus on innovation and quality
• Proven experience as a Salesforce Developer, preferably Salesforce certification beneficial (e.g., Salesforce Platform Developer or Certified Administrator).
• Strong analytical skills; being able to understand customer needs, Language Skills: Fluent in English
Henkel is an equal opportunity employer. We look for a diverse team of individuals who possess different backgrounds, experiences, personalities and mindsets.
JOB ID: req62019
Job Locations: India, Karnataka, Bangalore
Contact information for application-related questions: talent.acquisition@henkel.com
Please do not use this email address for sending your application or CV. To apply, please click on the "Apply for this role" button below. Applications sent via e-mail will not be accepted.
Application Deadline: As long as the vacancy is listed on our Career Site, we are happy to receive your application
Job-Center: If you have an application already, you can create or log in to your account here to check the status of your application. In case of new account creation, please use your email address that you applied with.
About Henkel
FAQ
I am interested in several jobs. Can I apply for multiple positions at the same time?
Yes – simply fill out your profile in our online application system. Once your online profile is complete, you can apply for multiple positions.
The job offer is written in English. Should I write my application in English as well?
Yes, please. As Henkel is an international company, you will be working with colleagues from all over the world, and English is our official company language. Generally, our recommendation is to please write the application in the same language as the job ad.
Do I get feedback during the application process about the state of my application?
Each position that we have open with Henkel is unique, and finding the right candidate is important for both the hired candidate as well as for Henkel. We want to make sure that both the candidate and the company are a good fit for each other. We will provide feedback to the candidates throughout the entire process.
Can employees move between business areas and/or to a different country?
Yes, in fact, it is our expectation that Henkel employees will want to grow and explore different career paths during their time with us. This helps to support the company on a broad, global level.
Our “Triple Two” philosophy promotes this expectation, by allowing you to work in at least two different roles, in two different business areas and in two different countries. The reason behind this philosophy is that we believe working in different roles, business units and functions is good for your personal development and improves your understanding of Henkel as a global company.
If I have questions regarding my application, who do I contact?
Our recruiting team will help you with all requests regarding your application. Contact the team here.